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About Consona Corporation
SupplyWorks, a Consona solution, is supported by the comprehensive resources of Consona Corporation—a leading provider of software and services that enable organizations to achieve continuous business process improvements. Consona is committed to delivering ongoing customer value; a philosophy that extends throughout our entire organization. From product development and support to professional services and account management, Consona continues to refine our customers’ expectations of what a software company can do for them. To gain a better understanding of the Consona customer experience, examine our approach and get ready to raise your own expectations.
Consona is a business software and service provider dedicated to becoming your valued business partner. Our goal is to help your company continuously improve your business processes over time. Toward this mission, Consona invests in the people, processes, technology and tools needed to provide you with a unique and effective combination of customer care, product fit, industry expertise, and a broad range of consulting, IT and business services.
The Consona product portfolio consists of both industry-specific and cross-industry enterprise resource planning (ERP), supplier management, engineering, and customer relationship management (CRM) solutions. We provide these business solutions to more than 4,500 customers worldwide and across a variety of industries, including manufacturing and professional services.
A number of elements work together to make Consona a standout in the industry. Backed by an experienced management team and deep financial resources, Consona melds an aggressive acquisition program, strong balance sheet, solid customer relationships, and high-fit solutions into a value proposition that is unmatched by other vendors—but well-matched to you and your business.
SupplyWorks Software
SupplyWorks software is exclusively focused on helping discrete manufacturers improve the procurement and replenishment of direct materials. SupplyWorks MAX enables manufacturers to communicate and collaborate more tightly with suppliers. In addition, it provides buyers and suppliers with real-time two-way visibility, and helps them optimize the flow of parts and materials in demand-driven supply chains.
Today’s manufacturers face competition on a global scale, along with continued customer pressure for reduced prices, improved quality and better responsiveness. As third-party suppliers have become a critical link in profitably satisfying customer demand, companies of all sizes are faced with the challenge of efficiently managing the global procurement and replenishment of thousands of different parts and materials from hundreds or even thousands of suppliers.
SupplyWorks software provides efficient solutions to these problems in such industries as industrial machinery and equipment, automotive and non-automotive transportation, electronic instruments and controls, medical devices, and aerospace and defense. SupplyWorks software enables manufacturers in these industries to free up working capital by reducing raw materials inventory, to improve customer responsiveness by eliminating shortages, and to automate procurement and replenishment for both buyers and suppliers, dramatically improving supply network performance.
Product Development
Consona focuses 100 percent of the Intuitive product development efforts on the needs of our customers. We listen closely to customer input and offer many forums for providing input on product development including:
- Best practices for product definition
- Access to our Expert support site to directly request changes and/or enhancements
- Beta testing opportunities
- Participation in user group meetings with Intuitive product experts
R&D funds are directed to serving the needs of our customers. In other words, Consona invests R&D on product enhancements that our engineering and enterprise resource planning customers care about. SupplyWorks software is designed solely for the unique requirements of the manufacturing industry.
SupplyWorks software is only released after stringent quality metrics have been achieved. At Consona, delivering a quality product with the robust functionality to meet our customers’ needs takes priority over meeting an arbitrary target release date. Since product development decisions are not governed by the needs of the sales team, we are not under the same pressures as other software vendors that may rush applications to market and sacrifice quality in the process. Because we take the time to fully scope out customer requirements, build deep functionality, and thoroughly beta test our products, SupplyWorks customers receive more reliable software.
Microsoft Certified Partner
Consona’s focus on delivering solutions based on Microsoft® technology has earned the attention and respect of Microsoft Corporation and secured our status as a Microsoft Gold Certified Partner.
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